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About service:
How does SpinSci help the Contact Center?
SpinSci delivers an innovative solution, Patient Assist, providing real-time integration into Electronic Health Records (EHR) and to Customer Relationship Management (CRM) Systems allowing agents to have a full dashboard picture of their customer prior to their first conversation. This provides patients with the “know me” experience and helps them feel valued.
Key Points:
We connect Patient Assist to your existing Electronic Health Records (EHR) and Customer Relationship Management (CRM) systems, ensuring all patient data is easily accessible.
Our solution creates a complete dashboard view for your agents, giving them instant access to essential patient information before the conversation starts.
With all the necessary details at their fingertips, agents can deliver a tailored and meaningful experience, making patients feel recognized and valued right from the start.
